Terms & Conditions
Cancellation conditions
Single apartment rental — Payment and cancellation terms
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Free cancellation up to 7 days before arrival.
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Cancellation less than 7 days before arrival: full amount due, non-refundable.
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Tourist tax charged with payment.
Multiple apartment rental — Payment and cancellation terms
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50% of the amount (deposit) charged 60 days before arrival — non-refundable.
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50% of the amount (balance) charged 30 days before arrival — non-refundable.
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Bookings made less than 30 days before arrival: full amount charged immediately, non-refundable.
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Tourist tax charged with the balance payment.
Prepayment conditions
Château Côte de Nacre pre-authorizes customers' credit cards before the free cancellation deadline.
In the event that, for whatever reason (objection, refusal by the issuing bank, etc.), the debiting of the sums owed by the Client proves impossible, the reservation will be immediately cancelled. The Client will then be informed by email at the address provided by the Client when making the reservation on the website.
Right of withdrawal
No fees are charged for reservations cancelled within 24 hours of booking.
General Terms
Arrival and departure times
Arrival between 3:00 PM and 10:00 PM
Departure between 8:30 and 10:30
Payments can be made by card or cash.
The rates for furnished apartments include the provision of linen, cleaning service upon departure, secure private parking, access to the swimming pool, unlimited internet access, consumables such as coffee, tea, sugar, cleaning products, soap and shampoo.
To help you travel light, we provide a travel cot, duvet, pillow, sheets, plates, cutlery, high chair, toys, baby bath, and booster seat. Please let me know what you might need.